Privacy Policy – GeeBee Education

Privacy Policy

The following entities are collectively referred to as "Leap" in this document:

Leap Finance Inc. Geebee Education Leap GeeBee Edtech Private Limited, Singapore Outleap Technologies Pvt. Limited

Our Promise

Leap ( "we," "our," and "us") respects the privacy of our online customers and visitors to this website (www.leapfinance.com, www.geebeeworld.com, leapscholar.com), its affiliated pages, and any mobile application (an "App"), including our IELTS prep by leap scholar app available on the Google Play Store (ID=com.knudge.ielts) (collectively, the "Site").

This Online Privacy Statement explains what information we collect when you visit or otherwise interact with the Site, how we use it, and when we may share it.

This Online Privacy Statement only describes our Site practices. It does not apply to how we generally collect or use other information we collect from or about you as a customer or applicant for a student loan.

In addition, our Sites may link to third-party services or apps that we don't control, including social media sites (collectively "Third Party Sites"). You should be aware that Third Party Sites may have different privacy practices from our Site and may provide less security than this Site. The choice to access a Third Party Site is yours, in your sole discretion.

Please note that this Online Privacy Statement also applies regardless of how you may access the Site, including through a mobile device. Once you leave our Site or are redirected to a Third Party Site, you are no longer governed by this Online Privacy Statement.

For privacy transparency, Leap. is the organization responsible for the personal data described in this Privacy Policy unless another product-specific or service-specific privacy notice says otherwise. You may contact us about privacy questions, requests, or complaints at contact@leapscholar.com or by post at Leap, D409, Raheja Residency, 3rd Block Koramangala, Bengaluru 560034, Karnataka, India. If a Data Protection Officer, UK/EU representative, or equivalent privacy contact is appointed or required for a specific service, those details will be made available in the relevant notice or contact channel. This Privacy Policy is intended to provide transparent information for individuals in relevant jurisdictions, including information expected by the UK Information Commissioner's Office where applicable.

How We Collect Information and What We Collect

Generally, we collect and receive certain information about you when you access the Site. What we receive, and how we receive it, in part depends on what you do when you access the Site.

We collect personal data directly from you, automatically from your device and use of the Site or App, and, where relevant, from business partners, service providers, referral sources, advertising partners, analytics providers, or other third parties that support our services.

Category of personal data Examples Typical source
Identifiers and contact details Name, address, phone number, email address, registration details, enquiry details, and account or application details. Provided by you; provided by business partners or service providers where relevant.
Device and technical data IP address, browser type, operating system, mobile network information, device identifiers, app identifiers, logs, and related technical data. Collected automatically when you use the Site or App.
Usage and interaction data Traffic data, pages visited, content viewed, buttons clicked, keywords used, search activity, date/time/duration of visits, resources accessed, and app usage. Collected automatically through the Site, App, cookies, analytics, web beacons, pixels, and similar technologies.
Application and service data Information submitted through forms, registrations, surveys, contests, promotions, problem reports, product enquiries, applications, or support interactions. Provided by you and, where relevant, generated through your use of our services.
Communications data Emails, support requests, feedback, survey responses, messages, call details, chat details, and other communications with us. Provided by you or generated during communications with us.
Marketing and preference data Promotional preferences, unsubscribe choices, cookie choices, advertising choices, and communication-channel preferences. Provided by you, generated through preference tools, or inferred from permitted marketing interactions.

We Collect Information When You Provide it to Us

We collect personally-identifiable information (such as your name, address, or phone number) and non-personally-identifiable information when you provide it to us. For example, if you request to receive offers and alerts or when you complete an online survey. In addition, our business partners and service providers may give us information about you.

Please note that, except for the limited instances where you choose to interact with us and provide us with your personally-identifiable information directly, you are not required to submit personally-identifiable information. You can browse the Site and review the content on the Site without having to submit such information.

We also collect personally-identifiable information that you provide when filling in forms on the Site, including registration forms. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with the Site.

Some information is required so that we can respond to your request, create or manage an account, process an application, provide a service, send service communications, or meet legal or contractual requirements. Other information, such as optional survey responses, promotional preferences, or certain profile details, may be voluntary. If required information is not provided, we may be unable to provide the requested feature, response, offer, product, service, application support, or transaction.

Examples of purposes for collecting information you provide include responding to enquiries, sending requested updates, registering you for services, administering surveys or promotions, supporting customer service, investigating problems, qualifying you for requested products or services, processing transactions, and improving our products and services.

We Collect Information Automatically When You Access the Site.

We may also automatically collect personally-identifiable information and non-personally-identifiable information about you when you access the Site.

Automatically collected information may include IP address, domain, browser type and version, operating system, device type, device identifiers, mobile identifiers, logs, referral data, approximate location derived from technical information, pages viewed, content accessed, clicks, search terms, date/time/duration of visits, and other Site or App interaction data.

We use automatically collected information to operate the Site and App, enable functionality, remember settings, understand usage, measure performance, maintain security, prevent fraud and misuse, troubleshoot problems, improve services, and support analytics and advertising where permitted.

Tracking Technologies

When you download, access, and use our IELTS prep by leap scholar app developed by Leap, we may use technology to automatically collect:

  • Usage Details: We may automatically collect certain details of your access to and use of the App, including traffic data, logs, and other communication data and the resources that you access and use on or through the App.
  • Device Information: We may collect information about your mobile device and an internet connection, including the device's unique device identifier, Internet Protocol (IP) address, operating system, browser type, mobile network information, and the device's telephone number.
  • Stored Information and Files: The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.

When you use the App or its content, certain third parties may use tracking technologies (such as cookies and web beacons) and other automatic information collection technologies to collect information about you or your device and when you use the App. These third parties may include:

  • Parties who we utilize to service loans or collect payments on our behalf.
  • Your mobile device manufacturer.
  • Your mobile service provider.

The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. We may receive reports on this activity on an individual and aggregated basis.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

If you do not want us or third parties to collect this information do not download the App or delete it from your device.

We or our service providers may also automatically collect non personally-identifiable information about you when you access the Site. The Site and some emails that we may send to you may also use common tracking technologies like:

  • Cookies: A cookie is a small text file that is placed on your computer or mobile device to distinguish you from other visitors to the Site.
  • Web Beacons: A web beacon (also referred to as a "pixel tag") is a small block of code that is placed on a Site page or within an email to help distinguish you from other visitors to the Site, assess traffic patterns, and measure your engagement with the Site or email.
  • Google Analytics and Google AMP Client ID API: A service which tracks a user's journey across website pages.

Leap uses these features to collect non-personally-identifiable information about you. This type of information may include (but is not limited to) your IP address and/or domain; the type and version of the Internet browser that you use; the date, time and duration of your visit to the Site, and the specific pages, buttons, images, videos or other Site content that you may access during your visit.

These tools enable us to track and target the interests of our users to enhance the experience on and off the Site.

Your browser may enable you to block or (in the case of cookies) delete some of the means by which we automatically collect information when you visit the Site, but doing so may affect your experience on the Site. You should refer to your browser about what options might be available to you.

Leap does not process or respond to Do Not Track signals or other similar signals whereby a visitor to a website requests that it disables collection of information about the visitor's online activities over time and across different websites. By visiting and using the Site you consent to the use of these tracking technologies and related services.

Where applicable law requires consent or another legal basis for cookies, analytics tools, mobile identifiers, pixels, web beacons, or similar technologies, we will use those technologies in accordance with the relevant consent, preference, or lawful-basis requirements. Some technologies are necessary to provide the Site or App and maintain security, while others support analytics, measurement, personalisation, or marketing.

Technology Purpose Control option
Necessary cookies or local storage Enable core Site or App functionality, security, session management, and preference storage. Browser, device, or app settings; blocking them may affect service functionality.
Analytics tools, including Google Analytics and Google AMP Client ID API Understand journeys across pages, measure performance, analyse trends, and improve the Site or App. Browser controls, available consent tools, and provider opt-out tools where available.
Web beacons, pixels, and email tracking Measure engagement with pages, advertisements, or emails and support campaign effectiveness. Email settings, unsubscribe tools, browser controls, or applicable preference tools.
Mobile identifiers and device data Support app functionality, analytics, fraud prevention, security, and, where permitted, advertising or measurement. Device permissions, mobile operating-system settings, and deleting the App.

Behavioral Advertising

We or our service providers may use information about your activities on the Site (such as the pages that you visit and the key words that you use to search for content) to help determine what advertisements or offers might be of interest to you. These advertisements may be on the Site or on Third Party Sites.

The use of information in this manner is referred to as "online behavioral advertising." We believe that online behavioral advertising helps to provide you with more relevant advertising based on the websites that you visit.

You may opt-out of online behavioral advertising by following the instructions in the "Your Options" section of this Online Privacy Statement. Please note that opting out of online behavioral advertising will not stop you from receiving advertisements. However, the advertisements that you see may not be as relevant to you.

Advertising partners and service providers may use activity data, cookies, pixels, web beacons, mobile identifiers, and similar technologies to show more relevant advertisements, limit repetition, understand whether an advertisement was viewed or acted on, and measure campaign effectiveness. Where required, we rely on consent or another applicable legal basis for advertising-related processing. You can manage promotional emails, online behavioural advertising choices, cookie preferences, device settings, or other available preference tools as described in this Privacy Policy.

How We Use the Information We Collect

Information that we collect about you and your web browsing behavior is used to optimize your online experience. Among other reasons, we may use the information that you provide or that we collect when you visit the Site to:

  • Verify your identity and/or remember your personal settings or preferences when using the Site;
  • Determine your interests and needs in order to recommend relevant products and services;
  • Qualify you for products and services that you request and to process your transactions;
  • Post advertising content on Third Party Sites, along with web beacons and pixel tags to provide information to us and to third parties about the pages you visit after seeing our ads or offers;
  • Analyze the quality and performance of the Site and marketing campaigns;
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; and
  • Notify you when App updates are available, and of changes to any products or services we offer or provide though it.

We may also use data that we collect on an aggregate or anonymous basis (such that it does not identify any individual customer) for various business purposes, which may include offering products or services, research, marketing or analyzing marketing trends consistent with applicable law.

We may also use personal data for compliance, fraud prevention, risk management, recordkeeping, security, troubleshooting, legal claims, and protection of our rights, users, services, and business.

Purpose Categories of data typically used Legal basis or processing justification where applicable
Provide, operate, and improve the Site and App Identifiers, contact details, device data, usage data, application and service data. Performance of a contract or steps requested by you; legitimate interests in operating and improving services; consent where required.
Respond to enquiries, offers, alerts, surveys, forms, registrations, contests, promotions, and problem reports Identifiers, contact details, communications data, application and service data, marketing preferences. Performance of a contract or pre-contract steps; legitimate interests in responding and managing services; consent where required for marketing or promotions.
Verify identity, remember settings, qualify requested products or services, process transactions, billing, and collection Identifiers, contact details, application and service data, transaction-related information, communications data. Performance of a contract or pre-contract steps; legal obligations; legitimate interests in service administration, billing, and collection.
Advertising, personalisation, analytics, and marketing campaign measurement Device data, usage data, advertising data, cookie data, marketing preferences, aggregated or anonymised data. Consent where required; legitimate interests in marketing, analytics, and service improvement where permitted.
Security, fraud prevention, compliance, legal requests, risk management, and recordkeeping Identifiers, contact details, device data, usage data, communications, application/service data, security logs. Legal obligations; legitimate interests in protecting users, services, rights, and business; establishment, exercise, or defence of legal claims.

How We Share the Information We Collect

We may share the personally-identifiable information that you provide to us or that we receive from our business partners and/or service providers with our service providers. For example, we share your email address with service providers who send emails on our behalf. We may also share non-personally-identifiable information with third parties who perform advertising services on our behalf and with companies that operate or analyze the Site.

We do not authorize these third parties to collect, use, or disclose this information except as necessary to perform services for us or to comply with law. These third parties may not use the information that we provide to them to independently market to you unless you consent.

If you are also a customer of Leap the sharing of your personally-identifiable information will be governed by our customer privacy policy that may be accessed by clicking here.

There may be other instances in which we may share either your personally-identifiable or non-personally-identifiable information with a third party. For example:

  • To respond to a subpoena, warrant, court order or other official governmental actions that are served upon us, and then in conformity with their terms or as we are otherwise permitted or required by law;
  • To respond to our regulators or other governmental authorities;
  • To protect or defend Leap or any of its affiliates or subsidiaries, or their directors, officers, employees, agents, partners, or independent contractors in any legal proceeding;
  • Where we suspect fraud or for other risk management purposes;
  • As required or permitted by law; or
  • As otherwise instructed or authorized by you.
Recipient category Why we share Information that may be shared
Service providers and vendors Host, operate, maintain, secure, analyse, communicate, provide customer support, send emails, process service requests, and support transactions. Identifiers, contact details, device data, usage data, communications, application and service data, and information needed to perform the service.
Analytics and advertising partners Analyse Site or App performance, measure campaigns, provide relevant advertising, and understand engagement where permitted. Usage data, device data, cookie or tracking data, advertising identifiers, and aggregated or non-personally-identifiable information.
Loan servicing, payment, collection, and business partners where relevant Service loans, collect payments, support requested products or services, process transactions, or provide partner-supported services. Information needed for the relevant product, service, transaction, or partner-supported process.
Professional advisers and corporate affiliates Support accounting, audit, legal, compliance, risk management, business administration, and corporate operations. Information relevant to the advice, service, or business purpose.
Regulators, governmental authorities, courts, and law-enforcement bodies Comply with law, respond to lawful requests, protect rights, prevent fraud, manage legal claims, and address regulatory obligations. Information required or permitted by law or relevant to the request or legal purpose.
Successors or transaction parties Support a merger, acquisition, financing, restructuring, sale, transfer, or similar corporate transaction. Information relevant to the transaction, subject to appropriate safeguards.

Where personal data is shared with vendors, partners, or other recipients, we expect appropriate confidentiality, security, contractual, and purpose-limitation protections. Where onward transfers occur, we use safeguards appropriate to the nature of the transfer and applicable law.

Your Options

To stop receiving promotional emails, follow the instructions in any promotional message you receive from Leap. Even if you opt out of getting marketing messages, we may still send you transactional messages, including responses to your questions or information about your application or loan.

To opt out of online behavioral advertising click the opt-out logo in the corner of the advertisement or visit www.aboutads.info. This opt-out is browser- and computer-specific because the opt out is stored as a cookie. If you delete cookies after you opt out, you will need to opt out again on AdChoices. Please note that you may still continue to see our generic advertising even if you opt out of online behavioral advertising.

If you do not want us or third parties to automatically collect information from you through your use of the App in the ways described above, do not download the App or delete it from your device.

You may update marketing preferences, unsubscribe from promotional emails, manage device or browser settings, use available cookie or consent tools, or contact us at contact@leapscholar.com. Where we rely on consent, you may withdraw that consent at any time. Withdrawal of consent will not affect processing that happened before withdrawal or processing that continues under another lawful basis.

Your Privacy Rights

Depending on where you live and the laws that apply, you may have rights to request access to your personal data, correction of inaccurate data, deletion, restriction of processing, objection to processing, data portability, withdrawal of consent, and information about how we use and share your personal data. You may exercise these rights by contacting us at contact@leapscholar.com. We may need to verify your identity before responding, and some rights may be limited by law, contractual requirements, security needs, legal obligations, or the rights of others.

Online Security

Leap has developed and maintains security standards that are designed to protect information as it is transmitted from your computer to the network that hosts the Site. This technology is referred to as Secure Socket Layer (SSL), and it is the leading security protocol of data transfer on the Internet.

However, you also have a significant role in maintaining the security of your information. For example, you should ensure that you have up-to-date anti-virus and anti-malware software installed on your computer. You should also understand that Leap will never send you electronic communications (whether they be email or requests made over the Internet) to request sensitive personal information.

Similarly, you should never send us your sensitive personal information through a non-secure email channel.

If you communicate with us electronically you consent for us (or our service providers) to reply to you in that medium.

You are also in control of the information that you share with Leap, either directly or indirectly. If you are uncomfortable with sharing your personally-identifiable information with us, the easiest option is not to do so.

However, you understand that if you do not share such information with us, we may be unable to assist you with certain transactions.

Additionally, if you find information about Leap on a Third Party Site - such as a social media site like Facebook, LinkedIn, or Twitter - you understand that if you share information about you on such a Third Party Site that it will not be governed by this Online Privacy Statement and, depending on the Third Party Site, may be visible to all users of that Third Party Site. You should review the privacy policies and practices of Third Party Sites before providing information to them.

We use reasonable organisational, technical, and administrative safeguards designed to protect personal data against unauthorised access, loss, misuse, alteration, and disclosure. However, no website, app, transmission method, or storage system is completely secure. Security logs and records may be retained for security, fraud prevention, compliance, and investigation purposes as described in the retention section.

Personal Information of Children

The Site, and the products and services described on the Site, are intended for use by individuals who are at least 13 years old. If you are under the age of 13 you should not be visiting the Site. We do not knowingly collect or retain personal information from children under the age of 13. If you are under the age of 13 and are visiting or otherwise using the Site you are advised not to disclose or provide any personally-identifiable information on the Site.

If a parent or guardian believes that a child has provided personal data to us, they may contact us at contact@leapscholar.com. We will review the request and take appropriate steps to delete, restrict, or otherwise handle the information in accordance with applicable law.

If You Access the Site from outside India

If you reside outside India, you understand and agree that any information you provide to us on the Site will be transferred from the country of your residence or location at the time it was provided to India. If you do not want your personally-identifiable information to be transferred to India, do not provide that information to us. By providing us with your information you consent to the transfer of your information to India.

We may also transfer personal data to countries where Leap, its affiliates, vendors, partners, or service providers operate. When personal data is transferred across borders, we use appropriate safeguards, which may include contractual protections, internal security controls, vendor due diligence, data-transfer agreements, or other lawful mechanisms required by applicable law. You may contact us for more information about relevant transfer protections where required.

Policy for NDNC

By using the Website and/or registering yourself at Leapscholar.com you authorise us to contact you via email or phone call or sms or Whatsapp and offer you our services, imparting product knowledge, offer promotional offers running on website & offers offered by the associated third parties, for which reasons, personally identifiable information may be collected.

And irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still authorise us to give you a call from Leapscholar for the above mentioned purposes till 365 days of your registration with us. This Privacy Policy covers Leapscholar's treatment of personally identifiable information that Leapscholar collects when you are on the Leapscholar site, and when you use Leapscholar's services.

This policy also covers Leapscholar's treatment of personally identifiable information that Leapscholar's business partner shares with Leapscholar. This policy does not apply to the certain Leapscholar products or services, when you visit Leapscholar pages, and when you enter promotions. Leapscholar may also receive personally identifiable information from our business partners. When you registered with Leapscholar, we ask for your first name, last name, contact no, email.

Once you register with Leapscholar and sign in to our services, you are not anonymous to us. Also during registration, you may be requested to register your mobile phone and email id, pager, or other device to receive text messages, and other services to your wireless device. By registration you authorise us to send sms/email alerts to you for your login details and any other service requirements or some advertising messages/emails from us.

This section addresses communications preferences and consents that may apply in certain jurisdictions. It should be read together with the marketing preferences and privacy rights sections above. You may withdraw or update communications choices using unsubscribe tools, device or app controls where available, or by contacting us at contact@leapscholar.com, subject to messages we are required or permitted to send for transactional, legal, security, or service-related reasons.

Changes to the Online Privacy Statement

We may make changes to this Online Privacy Statement at any time and without notice to you. It is your responsibility to review this Online Privacy Statement from time to time to understand whether any changes have been made. If you use the Site following any update to this Online Privacy Statement it constitutes your acceptance of the modifications.

Where required by law, or where changes are material, we will provide additional notice through the website, App, email, or another appropriate channel. The Last updated date at the top of this Privacy Policy identifies when it was most recently revised.

Note: Leap is not affiliated with the government or any government agency.

Leap Inc is located at D409, Raheja Residency, 3rd Block Koramangala, Bengaluru 560034, Karnataka, India.

How Long We Keep Personal Data

We keep personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, respond to requests, manage accounts, comply with legal obligations, resolve disputes, prevent fraud, maintain security, enforce agreements, and keep business records. Retention periods may vary depending on the type of data, the purpose of processing, legal or regulatory requirements, contractual obligations, limitation periods, and legitimate business needs. When personal data is no longer needed, we will delete it, anonymise it, aggregate it, or otherwise handle it in accordance with applicable law and our retention practices.

When Providing Personal Data Is Required or Optional

Some personal data is required to provide requested services, process applications, verify identity, respond to enquiries, create or manage accounts, send transactional communications, comply with law, or meet contractual requirements. Other information, such as some marketing preferences, survey responses, or optional profile information, may be voluntary. If required information is not provided, we may not be able to provide the requested service, feature, offer, transaction, or response.

Automated Decision-Making and Profiling

We may use personal data, usage data, cookies, analytics, or advertising data to personalise content, recommend products or services, measure interest, prevent fraud, and improve our services. We do not intend to make decisions based solely on automated processing that produce legal or similarly significant effects unless this is explained in a separate notice, required or authorised by law, necessary for a contract, or based on your explicit consent where required. If automated decision-making with legal or similarly significant effects applies to a specific product or service, we will provide additional information about the logic involved, significance, likely consequences, and available rights where required.

How to Contact Us and Make a Complaint

For privacy questions, requests, concerns, or complaints, contact us at contact@leapscholar.com or by post at Leap., D409, Raheja Residency, 3rd Block Koramangala, Bengaluru 560034, Karnataka, India. We will review and respond to requests in accordance with applicable law. If you are not satisfied with our response, you may have the right to complain to a supervisory authority or data protection regulator in your jurisdiction, including the UK Information Commissioner's Office where UK data protection law applies. We encourage you to contact us first so we can try to resolve your concern.

Transparency and Accessibility

We aim to keep this Privacy Policy clear, easy to find, and regularly updated. We may provide additional privacy notices, just-in-time notices, consent prompts, cookie notices, or product-specific notices where this helps explain a particular use of personal data. If there is any conflict between this Privacy Policy and a product-specific privacy notice, the product-specific notice will apply to that product or service to the extent of the conflict.